HPE 4Y PC CTR wDMR DL560 Gen9 SVC,ProLiant DL560 Gen9,4y Proactive Care Svc. DMR, 6hr Call to Repair w24x7 cov. SW supp 24x7,Std 2hr remote Resp. Incl Proactive/Reactive Svc
HPE 4Y PCA 24x7 DL560 Gen9 w/OV SVC,ProLiant DL560 Gen9 with OV,4yr Combined proactive and reactive SvcHW supp 4hr onsite, w 24x7 coverageSW supp 24x7, Std 2h remote Resp
Care Pack Proactive Care Advanced, 4 Year Extended Service, Service, 24 x 7 x 4 Hour, On-site, Maintenance, Parts & Labor, Physical Service, Parts Replacement, Repair
Availability: On request
An enhanced call experience that includes start to finish call management with help from a technical expert plus having access to a dashboard will help you make the most of your IT and give you access to all the information you may need. HPE Proactive Care Advanced builds on the value of Proactive Care and is designed to give you a high-level of personal attention and assistance from assigned resources focusing on helping IT empower your business. An assigned, local Account Support Manager (ASM) has access to specialist technical resources, will give you personalized technical and operational advice as well as share best practices and expertise gleaned from our broad support and technology experience.