HPE 3Y FC NBD wCDMR DL580 Gen9 w/OV SVC,ProLiant DL580 Gen9 with OV,9x5 HW support w CDMR, next business day onsite response. 9x5 SW phone supp and SW Updates for eligible SW.
HPE 4Y PCA 24x7 DL560 Gen9 SVC,ProLiant DL560 Gen9,4yr Combined proactive and reactive SvcHW supp 4hr onsite, w 24x7 coverageSW supp 24x7, Std 2h remote Resp
Proactive Care Advanced, 3Y, 4 h, On-site, 24x7
Availability: On request
HPE Proactive Care Advanced Service expands on HPE Proactive Care Service and is designed to help you maximize the benefits of IT investments, maintain IT infrastructure stability, achieve business and IT project objectives, reduce operational costs, and free your IT staff for other priority tasks. Your assigned HPE Account Support Manager (ASM) provides personalized technical and operational advice, including HPE best practices gleaned from HPE’s broad support experience. HPE Proactive Care Advanced can help to save you time with real-time monitoring and analysis of your devices that are connected to HPE, creating personalized proactive reports with recommendations to help prevent problems in your IT infrastructure. Your ASM can also arrange specialist technical advice and assistance to complement your IT skills to assist with specific projects, performance improvements, or other technical needs.