HPE 3Y FC NBD DL580 Gen9 w/OV SVC,ProLiant DL580 Gen9 with OV,9x5 HW support, next business day onsite response. 9x5 SW phone support and SW Updates for eligible SW.
HPE 3Y PCA 24x7 DL580 Gen9 w/OV SVC,ProLiant DL580 Gen9 with OV,3yr Combined proactive and reactive SvcHW supp 4hr onsite, w 24x7 coverageSW supp 24x7, Std 2h remote Resp
Care Pack Proactive Care Advanced, 3 Year Extended Service, Service, 24 x 7 x 4 Hour, On-site, Maintenance, Parts & Labor, Physical Service, Parts Replacement, Repair
Availability: On request
An enhanced call experience that includes start to finish call management with help from a technical expert plus having access to a dashboard will help you make the most of your IT and give you access to all the information you may need. HPE Proactive Care Advanced builds on the value of Proactive Care and is designed to give you a high-level of personal attention and assistance from assigned resources focusing on helping IT empower your business. An assigned, local Account Support Manager (ASM) has access to specialist technical resources, will give you personalized technical and operational advice as well as share best practices and expertise gleaned from our broad support and technology experience.