HPE 4Y PCA NBD BL660c Gen9 SVC,BL660c Gen9,4yr Combined proactive and reactive Svc HW supp NBD onsite, w 9x5 coverage SW supp 24x7, Std 2h remote Resp
HPE 3Y PC NBD wDMR DL580 Gen9 SVC,ProLiant DL580 Gen9,3y Proactive Care Svc.DMR,Next Bus Day HWsupp w9x5 coverage.SW supp 24x7,Std 2h remote Resp. Incl Proactive/Reactive Svc
Care Pack Proactive Care with Defective Media Retention, 3 Year Extended Service, Service, 9 x 5 Next Business Day, On-site, Maintenance, Parts & Labor, Physical Service, Parts Replacement, Repair
Availability: On request
HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents.