HPE 5Y FC NBD wCDMR ML30 Gen9 SVC,ProLiant ML30 Gen9,9x5 HW support with CDMR, next business day onsite response 24x7 Basic SW phone support with collaborative call mgmt.
HPE 5Y PC 24x7 wCDMR ML30 Gen9 SVC,ProLiant ML30 Gen9,5y Proactive Care Svc. CDMR, 4hr HW Supp w/24x7 coverage. SW supp 24x7,Std 2hr remote Resp. Incl Proactive/Reactive Svc
Care Pack Proactive Care with Comprehensive Defective Material Retention, 5 Year Extended Service, Service, 24 x 7 x 4 Hour, On-site, Maintenance, Parts & Labor, Physical Service, Parts Replacement, Repair
Availability: On request
HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents.